All you need to know about trains running in (or to and from) Rome.Italy’s train service is run by Trenitalia, part of the Gruppo Ferrovie dello Stato.
|trenitalia information||Tel: 892 021|
|Buy tickets by telephone||Tel: 991 661 771|
|ok online (plus route and timetable search)||Website|
|Disabled passenger helpline||Tel: 199 303 060|
The Trenitalia website also gives access to services, such as hotel reservations, car hire reservations and ordering a taxi or a station porter for luggage assistance.Information booklets with train times and destinations for local or longer trips are available in the stations and some tourist offices.Trenitalia has a number of different trains:Local trains: for regional transportNational trains: local connections to Italy’s towns and cities with the Intercity (IC) trains, night connections along the country’s main axes with the night trains, and fast connections with Eurostar Italia Trains (ES). The high speed Eurostar City trains, links Rome to Naples and runs between Milan and Turin. More information is provided on the website: Click here International trains: the Eurocity network provides 28 trains connecting Italy to France, Belgium, Austria, Germany and Switzerland. Day or night travel in Europe can take place on the Eurocity and Euronight trains.For more information: Click hereServices for Disabled PassengersTrenitalia provides specific services for disabled passengers, including those who are wheelchair-bound, mobility impaired and sight impaired.Comprehensive information in English is available on the website: Click hereItaly-wide helpline for disabled passengers
Tel: 199 303 060 (open 07:00-21:00 daily except public holidays)251 stations have Assistance Centres (C.A.D) to help disabled passengersItalian residents who receive a mobility allowance are entitled to discount travel with a Carta Blue. This is also available to people with a temporary mobility problem. Special concessions and facilities exists for blind passengers and the person accompanying them.Two equipped places are reserved for wheelchair passengers and their companions on the medium and long-distance trains. Extra help and assistance to get on and off may be provided on the trains marked with a special sign, and help on departure and arrival can be organized.Guide dogs of any size accompanying a blind person are allowed on trains and do not require a veterinarian’s certification stating the animal does not carry any diseases or infestations.Business PassengersTrenitalia provides specific services to passengers travelling for business,including:Eurostar Club: access to waiting rooms equipped with computers, photocopiers and fax machinesCorporate Travel: discounts and deferred payments to company bookingsCarriage rental: booking trains for private use, work trips and meetingsDiscount TravelGroups of at least six people travelling by train may benefit from specific reductions.Families of three (two adults and one child under 12) parents pay full fare but the child free when they travel togetherInformation on promotions, week-end offers and season tickets: Click here Passengers may buy a Cartaviaggio travel card to obtain discounts and advantages on Trenitalia trainsFor more information on Cartaviaggio and other travel cards: Click hereTraveling with AnimalsDogs (and domestic animals) are allowed on bookable Trenitalia trains but must be kept in a carrier container or muzzled, depending on the train and size of the animal. The animal must be mentioned when booking the journey. These animals may travel for free in first and second class, but may not occupy a seat (unless paid for). All animals taken on Trenitalia trains must be accompanied by a certificate of registration (certificato di iscrizione all’anagrafe canina) proving that the animal has been registered at it’s local canine registry office. Failure to follow these procedures may result in a fine.Guide dogs of any size accompanying a blind person are allowed on any train and do not require a veterinarian’s certification regarding diseases or infestations.For information from Trenitalia regarding restrictions regarding taking animals on trains: Click here Other ServicesBicycles: Several international trains have dedicated wagons or spaces allowing passengers to travel with their bicycles: Click hereCars: Passengers may travel with their car using the Auto al Seguito (Car on Board) service: Click hereMotorbikes & scooters: Passengers may travel with their motorbike orscooter: Click hereTrain times & delays: To receive information via SMS on train traffic and times, subscribe to a service via telephone (Tel: 482021): Click hereStrikes: For information about rail strikes in Italy: Click here